WEBVTT
1
00:00:00.080 --> 00:00:02.279
The topics and opinions expressed on the following show are
2
00:00:02.319 --> 00:00:04.200
solely those of the hosts and their guests, and not
3
00:00:04.240 --> 00:00:07.160
those of W four WN Radio It's employees or affiliates.
4
00:00:07.280 --> 00:00:10.839
We make no recommendations or endorsements for radio show programs, services,
5
00:00:10.919 --> 00:00:13.960
or products mentioned on air or on our web. No liability,
6
00:00:14.080 --> 00:00:16.920
explicit or implied shall be extended to W four WN
7
00:00:17.039 --> 00:00:20.120
Radio It's employees or affiliates. Any questions or comment should
8
00:00:20.120 --> 00:00:22.320
be directed to those show hosts. Thank you for choosing
9
00:00:22.440 --> 00:00:26.440
W four WN Radios.
10
00:00:25.399 --> 00:00:54.119
Success Successful Women, Hard suns Rise Successful Women.
11
00:00:57.439 --> 00:01:01.000
Did you know women represent just three percent of Fortune
12
00:01:01.039 --> 00:01:04.879
five hundred CEOs and less than fifteen percent of corporate
13
00:01:04.959 --> 00:01:10.079
executives at top companies worldwide? Have you wondered what the
14
00:01:10.200 --> 00:01:13.400
secrets are to getting into the top ranks, whether in
15
00:01:13.480 --> 00:01:17.040
the private or public sector. Do you want to figure
16
00:01:17.079 --> 00:01:20.359
out how to stop being held back in your career?
17
00:01:20.680 --> 00:01:24.200
Are passed over for promotion, then you're in the right place.
18
00:01:24.359 --> 00:01:24.519
Hi.
19
00:01:25.120 --> 00:01:29.120
I'm doctor Matlanane lewis President and CEO of the Executive
20
00:01:29.200 --> 00:01:34.200
Women's Success Institute. I have decades of experience in the military,
21
00:01:34.560 --> 00:01:38.640
the federal government, and corporate America and My mission is
22
00:01:38.719 --> 00:01:42.200
to help women succeed and tap into their full potential.
23
00:01:42.680 --> 00:01:45.560
I want to reach a million plus women around the
24
00:01:45.640 --> 00:01:48.439
world to become the leaders they are meant to be.
25
00:01:49.000 --> 00:01:51.760
So if you want to move into a management or
26
00:01:51.879 --> 00:01:55.439
executive level position, or maybe you are a female veteran
27
00:01:55.799 --> 00:02:00.480
transitioning out of the military into business entrepreneurship, then reach
28
00:02:00.599 --> 00:02:04.079
out to the Executive Women's Success Institute at three zero
29
00:02:04.239 --> 00:02:09.199
one six nine three three two eight four let us
30
00:02:09.439 --> 00:02:24.560
get you on the fast track to success. Well. Hello, Hello,
31
00:02:24.759 --> 00:02:28.520
hello everyone, and welcome to the Success for Women's Show,
32
00:02:29.080 --> 00:02:31.680
where you can view us on Talk for TV and
33
00:02:31.879 --> 00:02:35.039
listen to us on the Women for Women Network. I
34
00:02:35.280 --> 00:02:39.840
am doctor Madeline Ann Lewis your host, and my mission
35
00:02:39.960 --> 00:02:44.360
is to help women accelerate the path to success. Well.
36
00:02:44.960 --> 00:02:50.759
Today's topic is Transitions and Messy Middles and my guest
37
00:02:51.120 --> 00:02:54.919
is Mss Kelly Dwyer. Let me just give you a
38
00:02:55.039 --> 00:02:59.319
little background on Kelly. Kelly Dwyer is an executive coach
39
00:02:59.759 --> 00:03:05.080
for facilitator and podcast hosts who helps leaders and teams
40
00:03:05.400 --> 00:03:10.159
unlock their full potential. She brings a unique blend of
41
00:03:10.319 --> 00:03:17.759
business insight and emotional intelligence to her work, guiding executives, founders,
42
00:03:17.960 --> 00:03:23.360
and nonprofit leaders through growth, change, and the Messy Middle.
43
00:03:24.000 --> 00:03:30.080
Kelly also hosts Life from Within, a podcast about transforming
44
00:03:30.599 --> 00:03:34.719
how we live and lead from the inside out. I
45
00:03:34.840 --> 00:03:38.280
am so excited to bring to the show today, Ms
46
00:03:38.520 --> 00:03:39.599
Kelly Dwyer.
47
00:03:41.319 --> 00:03:44.400
Hello, Doctor Lewis, Thank you for having me today. Oh,
48
00:03:44.719 --> 00:03:45.039
it's a.
49
00:03:45.120 --> 00:03:47.919
Great pleasure to have you here. We can't wait to
50
00:03:48.039 --> 00:03:51.439
have you share some of your nuggets with us. But
51
00:03:52.520 --> 00:03:56.400
before we get started, I always give the standard bio
52
00:03:56.840 --> 00:03:59.319
on my guests, but then I like to ask the question,
53
00:04:00.240 --> 00:04:04.439
just what do you want us to know about Kelly Dwyer?
54
00:04:04.599 --> 00:04:05.960
Tell us what you want us to know?
55
00:04:06.840 --> 00:04:08.719
What do I want you to know? I want you
56
00:04:08.840 --> 00:04:12.840
all to know that we're all in this together. We
57
00:04:12.919 --> 00:04:18.959
are all in process, we are all working with what's emerging,
58
00:04:19.560 --> 00:04:24.519
and we all have our conditioning and patterns that we're
59
00:04:24.600 --> 00:04:28.639
trying to transform. And so one of the reasons why
60
00:04:28.720 --> 00:04:30.600
I love the work that I get to do that
61
00:04:30.839 --> 00:04:34.639
you probably feel the same way or feel similarly, is
62
00:04:34.800 --> 00:04:40.959
that I get to learn as my clients learn, and
63
00:04:42.000 --> 00:04:46.160
I get to use the wisdom and insight that I'm
64
00:04:46.199 --> 00:04:49.439
gaining from my own experiences and my own transformation in
65
00:04:49.560 --> 00:04:52.319
life and help my clients with that.
66
00:04:52.800 --> 00:04:56.800
So wow, And you know that brings me to my
67
00:04:57.000 --> 00:05:01.600
next question as to what first drew you into coaching
68
00:05:02.279 --> 00:05:05.839
and facilitation. What made you get into that arena.
69
00:05:06.959 --> 00:05:10.720
That's a good question. So I've been coaching and facilitating
70
00:05:10.959 --> 00:05:14.360
in some form or fashion for almost twenty years. It's
71
00:05:14.399 --> 00:05:16.480
only been full time for the last seven or eight.
72
00:05:17.160 --> 00:05:21.680
And first, way back when I got into coaching because
73
00:05:21.959 --> 00:05:26.000
I wanted to find work that felt meaningful for me,
74
00:05:26.480 --> 00:05:30.800
and I actually was a participant in a coaching program
75
00:05:31.120 --> 00:05:33.800
about how to find your purpose, and so I went
76
00:05:33.879 --> 00:05:36.800
through that program as a participant and then started to
77
00:05:36.879 --> 00:05:41.759
be mentored by the founder of the creator of that program,
78
00:05:41.920 --> 00:05:44.560
and then started coaching people through that program. So that
79
00:05:44.720 --> 00:05:48.439
was my foray into coaching, and it's evolved over the
80
00:05:48.560 --> 00:05:52.279
years into what it is now. And then as far
81
00:05:52.319 --> 00:05:55.920
as facilitation, I've also been facilitating groups, but the facilitation
82
00:05:56.560 --> 00:06:04.279
didn't really come into clear vision until I was working
83
00:06:04.319 --> 00:06:07.399
for this software company. I was working for an agile
84
00:06:07.480 --> 00:06:10.639
project management software company called Rally Software, and I was
85
00:06:10.720 --> 00:06:16.839
helping them expand internationally managing various strategic projects. And there
86
00:06:17.120 --> 00:06:19.519
was a project that I was working on where I
87
00:06:20.759 --> 00:06:26.079
facilitated a cross functional group of leaders through the research
88
00:06:26.240 --> 00:06:30.800
and decision making process about where to locate our European headquarters.
89
00:06:31.720 --> 00:06:36.439
And I loved it. I loved the work. I loved
90
00:06:36.920 --> 00:06:40.199
helping the group make the decision together in a way
91
00:06:40.360 --> 00:06:44.120
that felt harmonious.
92
00:06:46.240 --> 00:06:49.839
Wow, that is very interesting. You know, we all have
93
00:06:50.120 --> 00:06:54.519
our different reasons for why we get into the areas
94
00:06:54.600 --> 00:06:57.600
we get into. But you know, when you're into coaching
95
00:06:58.040 --> 00:07:04.680
and facilitating, it takes a certain something that will draw
96
00:07:04.800 --> 00:07:09.000
you to that particular field. It really does, you know,
97
00:07:09.120 --> 00:07:12.199
because for one, it's going to bring you in contact
98
00:07:12.319 --> 00:07:17.199
with the lot of people a lot of times dealing
99
00:07:17.560 --> 00:07:22.160
sometimes with their personal, you know, lives. And so that's why,
100
00:07:23.199 --> 00:07:26.319
you know, I asked that question, because you just never
101
00:07:26.480 --> 00:07:30.240
know how you're going to affect someone when you're in
102
00:07:30.399 --> 00:07:33.079
that in that area and you have to talk to
103
00:07:33.199 --> 00:07:36.920
them about, you know, different things, different personal problems, even
104
00:07:37.360 --> 00:07:40.279
even if it's just their career or even business or
105
00:07:40.319 --> 00:07:42.519
what have you. A lot of times it still gets
106
00:07:42.560 --> 00:07:45.079
into the personal part of it.
107
00:07:45.839 --> 00:07:48.639
Absolutely, And I firmly believe that none of us escapes
108
00:07:48.759 --> 00:07:54.399
childhood unscathed, and we don't leave our conditioning and patterns
109
00:07:54.639 --> 00:07:56.519
at home. When we go to work, we bring them
110
00:07:56.600 --> 00:07:57.000
with us.
111
00:07:58.959 --> 00:08:04.319
You know, it's always there. What did they what's that saying?
112
00:08:04.480 --> 00:08:06.639
Is that we live life?
113
00:08:08.000 --> 00:08:08.120
Uh?
114
00:08:08.279 --> 00:08:11.120
Is it we live life forward? But it's it's the
115
00:08:11.240 --> 00:08:14.240
past that we always have with us. I can't remember
116
00:08:14.279 --> 00:08:17.120
it goes now, but I do know it's always the
117
00:08:17.279 --> 00:08:21.360
past that even though it's the past, it's still always there.
118
00:08:21.879 --> 00:08:24.959
And some people can't break away from that that past,
119
00:08:25.120 --> 00:08:28.360
which is some it can tend to be unfortunate. But
120
00:08:29.519 --> 00:08:31.920
you know, so that's why sometimes you need coaches, you
121
00:08:32.039 --> 00:08:38.240
need therapists, you need you need the whole team. Oh yes,
122
00:08:38.519 --> 00:08:42.559
absolutely So can you share a time that you helped
123
00:08:42.679 --> 00:08:45.919
a leader move through a messy middle?
124
00:08:46.559 --> 00:08:51.320
Yes? I'd love to. Okay, So this example or is
125
00:08:51.360 --> 00:08:54.559
a client who I worked with, and she was a
126
00:08:54.759 --> 00:09:00.519
newer executive and the team, the executive team was relatively small.
127
00:09:00.639 --> 00:09:02.600
They were on a four or five people right. Some
128
00:09:02.759 --> 00:09:05.799
executive teams can get up to seven, eight people and beyond.
129
00:09:05.879 --> 00:09:07.600
But that's a really big executive team.
130
00:09:08.399 --> 00:09:08.519
Uh.
131
00:09:08.879 --> 00:09:13.000
And the CEO was also pretty new. She was a
132
00:09:13.039 --> 00:09:14.919
first time CEO. I think she'd been in the role
133
00:09:14.960 --> 00:09:19.559
about a year. And so my client was we we
134
00:09:19.720 --> 00:09:22.759
were and she and my client was initiating a new
135
00:09:22.840 --> 00:09:25.639
function within the organization. So she was building a team,
136
00:09:26.639 --> 00:09:28.840
and she had gotten some feedback that she had some
137
00:09:29.000 --> 00:09:34.320
sharp elbows and so and so we you know, we
138
00:09:34.480 --> 00:09:38.559
worked together. We worked through what does that mean? What what?
139
00:09:39.600 --> 00:09:42.639
Why are people? Why do people have that perception? What
140
00:09:42.840 --> 00:09:46.399
is she doing or not doing? What might she want
141
00:09:46.440 --> 00:09:50.080
to experiment experiment with changing around at least that piece
142
00:09:50.080 --> 00:09:52.919
of feedback. But there was also many of the clients
143
00:09:52.919 --> 00:09:57.600
I work with are so smart and which makes it
144
00:09:57.759 --> 00:10:01.559
really fun, and they're fast pros sessors. They think really fast.
145
00:10:02.240 --> 00:10:06.600
And so she had also gotten some feedback that she
146
00:10:06.720 --> 00:10:09.720
needed to bring people along, and that's a common piece
147
00:10:09.759 --> 00:10:13.440
of feedback for really smart senior leaders. They moved so fast.
148
00:10:14.000 --> 00:10:18.000
And stay two women probably I think both.
149
00:10:18.039 --> 00:10:22.000
I've had the experience of both. But okay, okay, And
150
00:10:22.159 --> 00:10:25.639
so we were working on those things. And on top
151
00:10:25.679 --> 00:10:30.000
of that, she was about to go out on maternity leave,
152
00:10:30.600 --> 00:10:33.320
and so we were she was developing her plan for
153
00:10:33.440 --> 00:10:36.399
how to get this new function to be successful and
154
00:10:37.279 --> 00:10:40.559
be able to function while she was out on maternity leave.
155
00:10:40.639 --> 00:10:43.159
So we worked together prior to maternity leave, and then
156
00:10:43.200 --> 00:10:45.919
we continued our work after she came back from maternity leave,
157
00:10:46.799 --> 00:10:49.080
and by that and then when she came back, there
158
00:10:49.159 --> 00:10:53.000
were some dynamics had shifted on the executive team, so
159
00:10:53.120 --> 00:10:55.159
that was something new for her to deal with. Plus
160
00:10:55.279 --> 00:10:58.399
now she had two young kids that she was at home,
161
00:10:58.480 --> 00:11:01.799
and she had a very supportive husband, but he was
162
00:11:01.840 --> 00:11:04.279
also working and there's a lot to manage.
163
00:11:04.919 --> 00:11:05.039
Uh.
164
00:11:05.240 --> 00:11:09.799
So when when I say working with an individual, that's
165
00:11:09.799 --> 00:11:15.440
an example of helping someone through the messy middle of newness,
166
00:11:16.200 --> 00:11:22.000
a new a new, new ish role, some hard feedback, uh,
167
00:11:22.360 --> 00:11:25.720
dealing with a new a boss who's new in their
168
00:11:25.879 --> 00:11:29.399
new ish in their role, dealing with some certainty in
169
00:11:30.200 --> 00:11:35.279
the peer relationships. So that's an example of a messy middle.
170
00:11:35.320 --> 00:11:37.039
And then there are lots of people I've worked with
171
00:11:37.639 --> 00:11:41.679
in career transition right or job transition, and that is
172
00:11:41.720 --> 00:11:45.720
a very definite in between. I usually use the word
173
00:11:45.799 --> 00:11:48.519
in between, but it does feel easy at times.
174
00:11:49.120 --> 00:11:53.080
Yeah, it absolutely is. To be honest with you, I've
175
00:11:53.120 --> 00:11:57.840
dealt well, especially looking at the female veterans when they're
176
00:11:57.879 --> 00:12:00.720
transitioning out of the military, because because a lot of
177
00:12:00.799 --> 00:12:04.919
times it's that mindset too, that that strict, you know,
178
00:12:05.480 --> 00:12:08.440
mindset that they have when they're coming out of the military,
179
00:12:08.559 --> 00:12:12.480
that it's like, Okay, you, when you're running a company
180
00:12:12.639 --> 00:12:14.519
or you want to start your own business or what
181
00:12:14.679 --> 00:12:19.399
have you, you can't really treat them like they're your soldiers.
182
00:12:19.919 --> 00:12:22.399
You know that the soldiers under you. You have to
183
00:12:22.519 --> 00:12:24.639
kind of we got to pivot that a little bit.
184
00:12:24.840 --> 00:12:30.720
But yeah, yeah, different cultures, right, Absolutely, the environment and
185
00:12:30.759 --> 00:12:35.600
the culture and the way people are and people our
186
00:12:35.720 --> 00:12:39.639
personalities are all different, and so we respond to different
187
00:12:39.759 --> 00:12:40.960
styles of leadership.
188
00:12:41.399 --> 00:12:45.639
Absolutely. When you said about the sharp elbow, I was like, Oh,
189
00:12:45.840 --> 00:12:48.120
that's that's the new one, and I'd never heard that
190
00:12:48.279 --> 00:12:49.559
torm but I get it.
191
00:12:50.559 --> 00:12:55.000
Yeah. Yeah. I was just talking earlier this week with
192
00:12:55.159 --> 00:13:00.799
someone who had an experience with at a company where
193
00:13:00.879 --> 00:13:03.600
she actually ended up leaving because the people around her
194
00:13:04.080 --> 00:13:07.159
were pulling out their sharp elbows and she she wasn't
195
00:13:07.399 --> 00:13:10.320
ready at the time or willing at the time to
196
00:13:10.440 --> 00:13:13.559
go to the mat right so to speak.
197
00:13:14.000 --> 00:13:18.879
Wow yeah, wow, So do you have a story or
198
00:13:18.919 --> 00:13:21.000
can you give us the story of a team that
199
00:13:21.240 --> 00:13:25.440
shifted once they learned to honor the differences, Like we
200
00:13:25.559 --> 00:13:27.879
talk about the different cultures and different things like that,
201
00:13:29.600 --> 00:13:32.720
Do you have an example of that that where a
202
00:13:32.879 --> 00:13:36.720
team the whole team just shifted because they learned to
203
00:13:36.879 --> 00:13:37.919
honor the differences.
204
00:13:38.559 --> 00:13:44.399
Yeah, there was a financial tech company that I was
205
00:13:44.519 --> 00:13:49.120
working with and this was an extended leadership team. And
206
00:13:49.279 --> 00:13:52.440
so that means that it was both the executive team
207
00:13:52.519 --> 00:13:57.799
plus the next layer of leadership. So a dozen people
208
00:13:58.159 --> 00:14:02.759
ish and the team. Are you familiar with Bruce Tuckman's
209
00:14:03.960 --> 00:14:09.440
stages team stages of development, the forming, storming, norming, and performing.
210
00:14:11.159 --> 00:14:17.679
So they were in classics storming. They they came together
211
00:14:18.879 --> 00:14:22.679
and you know, in the storming for for this team
212
00:14:22.799 --> 00:14:25.519
and commonly for teams, when they're storming, it could.
213
00:14:25.360 --> 00:14:25.799
Look like.
214
00:14:27.320 --> 00:14:31.360
Individuals on the team having conflicts so openly butting heads
215
00:14:31.399 --> 00:14:35.720
with one another. It can look like certain individuals disengaging,
216
00:14:35.960 --> 00:14:40.679
just quietly disengaging, sitting back, just letting it, letting it
217
00:14:40.759 --> 00:14:45.039
all play out, without putting their voice into the mix.
218
00:14:45.600 --> 00:14:50.960
It could it could look like creating factions. So there
219
00:14:51.000 --> 00:14:54.799
were some factions that were starting to form, you know,
220
00:14:54.960 --> 00:14:57.960
many groups of people within the team that were starting
221
00:14:58.039 --> 00:15:04.159
to h oppose one another in a more formalized way.
222
00:15:04.279 --> 00:15:07.919
So storming a lot of storming. And what we did
223
00:15:08.360 --> 00:15:11.559
is now when you're working with a team, You're working
224
00:15:11.639 --> 00:15:14.679
with all of these different personalities. You're working at a
225
00:15:14.759 --> 00:15:17.720
lot of different levels. I mean, when we're working with individuals,
226
00:15:17.759 --> 00:15:19.720
we're working at different levels too, We're working at the
227
00:15:19.799 --> 00:15:23.559
level of the identity and values and that whatnot. But
228
00:15:23.679 --> 00:15:27.720
when we're talking about a team, first of all, they
229
00:15:27.799 --> 00:15:30.480
need to have shared understanding of what it is there.
230
00:15:30.720 --> 00:15:33.279
What's the purpose of the team? Right, what is the
231
00:15:33.320 --> 00:15:36.399
purpose of their team? And what is the team trying
232
00:15:36.440 --> 00:15:40.519
to achieve together? Now I can't hear you. I don't
233
00:15:40.559 --> 00:15:42.120
know what happened to your audio?
234
00:15:42.960 --> 00:15:46.679
You don't hear me? Okay, you're not hearing me.
235
00:15:49.759 --> 00:15:52.759
You were nodding though, so I think you could hear me. Yes,
236
00:15:53.240 --> 00:15:59.000
I can hear you. Okay, So yeah, I'm going to
237
00:15:59.120 --> 00:16:04.759
keep going. You work on your audio. So so the team,
238
00:16:04.799 --> 00:16:06.759
they have to have a shared understanding of what it is.
239
00:16:06.919 --> 00:16:08.720
What's the purpose of the team. Why are they a